Shipping policy
Orders & Shipping
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Order processing time
All orders placed Monday to Friday are processed and dispatched as soon as possible but please allow 7-14 days depending on ordered items (personalisation). Usually it’s much less. All orders placed during the weekend or on a public holiday will be processed on Monday or on the next business day.
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How long will my package take to arrive
Include order processing time and delivery time.
Packages are generally shipped via Royal Mail / DHL / DPD (depending on order location) shipping with tracking and drop-off without signature.
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Delivery Address & P.O. Boxes
Please note that I am unable to modify the delivery address once you have placed your order.
I am sorry but we do not ship to P.O. boxes.
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How do I know my package was shipped?
Once your order has been dispatched, I will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
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International Orders
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
Please contact me before placing your international order.